Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
We provide services to you subject to the notices, terms, and conditions set forth in this agreement. You will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.
Before proceeding, please read this agreement because accessing, browsing, or otherwise using BeeKeepPal (“the Site”) indicates your agreement to all the terms and conditions in this agreement.
By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old, please use this Site only under the supervision of a parent or legal guardian.
Subject to the terms and conditions of this agreement, BeeKeepPal hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for e-commerce purposes and not for use on behalf of any third party, except as explicitly permitted by BeeKeepPal in advance. Any violation of this agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
BeeKeepPal may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and BeeKeepPal has no obligation to investigate the source of any such access or use of the Site.
The use of the Site is governed by the Privacy Policy and Refund and Cancellation Policy.
BeeKeepPal reserves the right to monitor your activity on the Site, in order to make improvements to the services offered.
BeeKeepPal reserves the right to refuse service, terminate accounts, and/or cancel subscriptions in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests.
BeeKeepPal reserves the right to conduct customer surveys to gather feedback on its products and services. Customers may receive an invitation via email to review their order and the quality of the service received.
BeeKeepPal reserves the right to change any of its policies, and any time without prior notice.
You shall not upload, distribute, or otherwise publish through this Site any content, information, or other material that:
- Includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties;
- Is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply;
- Violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person.
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify BeeKeepPal of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
AI-Powered Features
- What AI Features are. BeeKeepPal offers optional features powered by artificial intelligence (“AI Features”), provided through third-party AI services from Google (Gemini), Anthropic (Claude) and OpenAI. Some AI Features may be limited to certain subscription plans or subject to usage limits, which we may change at any time.
- AI output is guidance, not professional advice. AI output (“Output”), including disease or pest identifications, treatment suggestions and recommendations, is generated automatically and may be inaccurate, incomplete or out of date. Output is not veterinary, agricultural, legal or other professional advice. You are responsible for checking Output before acting on it. Before applying any treatment, confirm the diagnosis where possible, follow the product label, and follow the laws of your country or region. Some bee diseases, such as American Foulbrood, may have to be reported to your local apiary inspector or agriculture authority.
- Your content. You keep ownership of the photos, text and data you submit (“Input”). You give BeeKeepPal permission to process your Input, and to share it with our AI providers, solely to provide AI Features to you. Our AI providers do not use your Input or Output to train their models. See our Privacy Policy for details on how your data is handled and protected.
- Your use of Output. Subject to these terms, you may use Output for your own beekeeping purposes. Similar Output may be given to other users.
- Acceptable use. When using AI Features, you must not:
- Submit content you do not have the right to use, or personal information about other people without their permission.
- Submit content that is unlawful, harmful, abusive or unrelated to beekeeping in a way meant to misuse the Service.
- Try to bypass usage limits or safety measures, extract our prompts or system instructions, or reverse-engineer the AI Features.
- Use AI Features to build a competing product or to generate content in violation of the usage policies of Google, Anthropic or OpenAI.
We may suspend access to AI Features, or your account, if you breach these rules.
- Availability and changes. AI Features depend on third-party providers and may be unavailable, slow or changed at any time. We may add, change or remove AI Features or AI providers without notice.
- No warranty; limitation of liability. AI Features and Output are provided “as is” and “as available”, without warranties of any kind, including accuracy or fitness for a particular purpose. To the fullest extent permitted by law, BeeKeepPal is not liable for any loss or damage arising from your reliance on Output, including loss of colonies, honey production or income.
Updated October 10, 2026.
